Payment Policy

Phonix Document Services offers secure payment options for its services through the following methods:

• Visa

• Mastercard

Payment Terms

Payments are currently accepted using the methods listed above. Alternative payment options such as American Express, Discover, PayPal, and bank transfers are not currently supported.

Full payment is required before we begin any work on your request. This allows us to allocate the appropriate resources and start processing your application promptly.

All fees are displayed exclusive of any applicable taxes. Where taxes apply, they will be calculated and presented at checkout before you complete your payment.

Unless stated otherwise, all transactions are processed in United States Dollars (USD).

Payments are processed through secure and certified third-party providers. We do not store full card details on our systems, which helps to protect your financial information. While we take reasonable care in selecting trusted providers, we do not control their systems and are not responsible for any delays, errors, declined payments, or service interruptions that may occur through their platforms, to the extent permitted by applicable law.

Agreement to Terms

By completing a payment, you acknowledge that you have read and accepted our Terms and Conditions.

This reflects our policy that service fees are generally non-refundable once work has begun, subject to any rights you may have under applicable consumer protection laws.